Several Coachella Weekend 1 attendees who faced unexpected cancellations from Hilton hotel reservations have had their bookings reinstated. The cancellations stemmed from a pricing update issue, which Hilton has since corrected after reviewing the cases individually. Guests received official messages apologizing for the confusion and confirming that original bookings will be honored.
Hilton is urging affected guests to contact their Front Office leadership—specifically Kevin Viggers or Alyssa Manuel—for assistance before the final reversal deadline on June 30. Active communication with the hotel is key to preserving reservations.
The festival community has rallied in support, with many highlighting California consumer protections that require honoring confirmed prices. While relief is widespread, some guests expressed frustration, especially those who scrambled for alternative accommodations during the uncertainty.
This fix means Coachella attendees still have a solid chance to secure their original Hilton stays for W1 if they act promptly.
For additional context, note that industry-wide luxury and hospitality concerns have also surfaced recently, such as the ongoing price-fixing lawsuit involving CoStar and luxury hotels. Stay tuned for updates.
Source: r/coachella