Yurtel, once a high-end glamping provider for Glastonbury Festival, has gone bust, leaving customers who paid upwards of £16,500 stranded without accommodations or tickets. The company reportedly sold luxury festival packages without securing official Glastonbury tickets in advance, resulting in unfulfilled orders as it ceased operations.
Official Position and Festival Warnings
Glastonbury Festival emphasizes that only tickets bought via the authorized See Tickets platform are legitimate and tied to named individuals. Third-party “concierge” services and any unauthorized resellers, including Yurtel, are neither recognized nor protected.
Festival founder Michael Eavis reiterated that Glastonbury does not endorse or take responsibility for unofficial off-site camping or resale packages. He advises fans to always consult official channels before spending on festival services.
Community Response on r/glastonbury_festival
- Criticism of Buyers: Many festivalgoers blamed customers for paying large sums without protections like credit card chargebacks, despite clear festival warnings against unauthorized resellers.
- Allegations of Scam: Some Reddit users condemned Yurtel as a deliberate fraud, accusing the company of misleading clients intentionally.
- Defense From Former Employees: A former Yurtel staffer praised the company’s decade-long reputation in luxury hospitality, calling the collapse a “tragic business failure” rather than a scam.
What This Means for Glastonbury 2025 Attendees
This high-profile collapse highlights serious risks associated with secondary market packages at major festivals. Attendees aiming to secure accommodations or special packages for Glastonbury 2025 should:
- Purchase all tickets only through official, authorized platforms.
- Avoid unofficial “concierge” or luxury package providers without verifiable credentials.
- Use credit card protections and be wary of deals that seem too good to be true.
Further Reading on Glastonbury Ticketing and Resale
- Glastonbury announces big change to ticket booking system – BBC News
- Glastonbury Festival – 2025 Ticket Resale FAQ
- Tips to maximize chances of getting Glastonbury tickets – Sky News
Stay vigilant and plan ahead to enjoy a safe and unforgettable Glastonbury Festival 2025 experience.
Source: r/glastonbury_festival