The Glastonbury Festival’s 2025 ticket resale triggered widespread fan frustration due to the newly implemented queue system introduced in late 2024. This system assigns users a random place in the queue without requiring them to refresh their browser constantly. Despite this streamlined approach, many users found the progress bar on the resale screen frustratingly stagnant — showing only a small green section on a grey bar with negligible movement.
Reddit users from r/glastonbury_festival shared their experiences of feeling stuck in the queue with no visible progress, making the process seem helpless and opaque. Some compared this to previous years’ systems, which allowed users to refresh and actively try their luck to improve their chances, contrasting sharply with the static progress indicators this time around.
A notable user-uploaded image of the queue screen showed the static progress bar complemented by instructions advising against refreshing or using multiple devices. Reports also emerged citing a ratio as steep as 60:1 queue IDs only partially advancing close to the finish line before tickets sold out, emphasizing the scarcity and competitiveness of the process.
Suggestions from fans included assigning queue IDs earlier at registration to improve management and transparency. While the new system is harder to manipulate or “game,” it has nonetheless drawn criticism for its lack of visible movement and low ticket availability.
For more detailed fan reactions and coverage on the 2025 ticket sell-out and queue issues, see:
- The Independent: Fans slam ‘outrageous’ Glastonbury ticket queue system
- The Independent: Glastonbury tickets 2025 general sale reaction
Glastonbury’s ticket resale system for 2025 underscores the challenge of balancing fairness and user experience amid sky-high demand and limited tickets. For now, many fans are left waiting, watching barely moving bars, and hoping for a smoother ride next year.
Source: r/glastonbury_festival